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Shane, a U.S. Navy Veteran, has an extremely rare condition called Eagle Syndrome which causes him extreme pain. After numerous attempts to find a surgeon within the VA network, Shane is left depressed and forced to search for a doctor who could treat him. Shane seeks the aide of Dr. Ryan F. Osborne and his team to help him get the surgery he so desperately needs. Without any guarantee of whether the surgery will help relieve his symptoms, Shane decides to risk it all, for chance to have a better quality of life.

Kevin, an information security consultant by day, and a racing enthusiast by night suffers from Eagle’s Syndrome. Kevin has experienced terrible neurological symptoms and seeks a way to feel whole again. Having gone to Dr. Osborne to remove the styloid process on one side, he returns to have surgery on the other side.

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